ARK Academy
ARK Academy
We believe that the entire foundation of an agile workplace will depend on successful agile technologies that can work as a bridge between organizational strategies and talent groups scattered across locations to deliver an experience that surpasses customer expectations. More and more customer service driven organizations are having to adapt and implement technologies that will keep their people and teams connected whilst providing them an experience that keeps them engaged and makes them feel valued.
After all, an organization will be able to achieve success with their customers only if they maintain the “human” in experiences for their people. ARK provides simple yet effective technology through apps and online solutions to address key aspects of your people cycle.


Choose
a plan that's right for you
ARK People Solutions delivers simple, modular, and effective services across all aspects of the People Journey. As specialists in talent, culture, learning, and brand experience, we activate future-ready ecosystems and implement agile frameworks that align with and fulfill brand promises.
Talent Assessments
Success Profiles Created
Types of Assessments
Mentors and Mentees
Tech Platforms Reviewed
What ARK Academy Workshops Cover
Every ARK Academy workshop is practical and tailored to your team. Our main topics are:
- Leadership and supervisor skills for people who lead teams on the floor and in the office. See also our corporate training in Dubai.
- Customer and guest service, from first impressions to handling complaints. Read more about our customer service training.
- Train-the-trainer, so your own managers and trainers can keep training running in-house.
- Culture and brand behaviours that help teams deliver your brand experience every day.
How Workshops Are Delivered
Workshops run in person at your site or live online. The length varies by workshop, depending on the topic and your group, and we agree the format with you before we start. Every participant receives an ARK certificate of completion, and you receive a tailored proposal within 2 working days.
ARK Academy: Frequently Asked Questions
What is ARK Academy?
ARK Academy is the workshop programme of ARK People Solutions. It runs practical workshops for teams and individuals on leadership and supervisor skills, customer and guest service, train-the-trainer, and culture and brand behaviours.
Which workshop topics does ARK Academy offer?
Leadership and supervisor skills, customer and guest service, train-the-trainer, and culture and brand behaviours. Each workshop is tailored to your business and team.
Can workshops be delivered at our property or online?
Yes. Workshops can be delivered in person at your site or live online.
How long is an ARK Academy workshop?
It varies by workshop, depending on the topic and your group. We agree the length and format with you before the workshop.
Do participants receive a certificate?
Yes. Every participant receives an ARK certificate of completion.


